Refund policy

Return & Refund Policy

At Magnolia Ritual, every Laundry Club order is handcrafted and prepared with care. Because our products are made in small batches, we want you to love every order you receive.

Returns & Exchanges

Unused, unopened products may be returned within 30 days of delivery for a refund. Customers are responsible for return shipping unless the item arrived damaged, defective, or we made an error.

For health, safety, and quality reasons, we cannot accept returns or exchanges on opened or used bath, body, or laundry products.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at info@magnoliaritual.com. Include your order number and photos of the item(s), and we'll work quickly to make it right.

Magnolia Ritual Laundry Club Membership

Your Laundry Club membership renews automatically based on the delivery schedule you selected when you joined.

You may update your fragrance, product size, delivery frequency, shipping address, payment method, pause your membership, skip a shipment, or cancel future renewals at any time before your next renewal date through your member account or by contacting us.

Once a renewal has been processed and payment has been successfully captured, we are unable to cancel or refund that renewal after the order has entered fulfillment or has shipped.

Our Promise

The Magnolia Ritual Laundry Club was created to make caring for your family's laundry easier—not more complicated.

If you ever have a question or need assistance with your membership, our team is always happy to help. Please contact us at info@magnoliaritual.com or (713) 766-2889.